About Our Company & Ribelle Policies

Ribelle Beauty was created from a passion for skincare and a desire to help people feel confident in their own skin. As a licensed cosmetologist, wife, mother of three, and veteran, I wanted to create products that were handcrafted with purpose ,not mass produced.

Every Body Butta is made in small batches using carefully selected ingredients to nourish your skin and provide lasting moisture. We believe self-care should feel luxurious, affordable, and personal.

At Ribelle Beauty, you're more than a customer , you're part of our community of Beauty Rebels. Thank you for supporting a small business and allowing us to be part of your self-care journey.

Ribelle Beauty โ€” Not just Beauty. A Statement.

Ribelle Policies

Processing:

All body buttas are handmade to order.

  • Please allow up to 3 business days for production and shipping.
  • Orders placed after 5 PM on Friday or during the weekend will begin processing the next business day.

Shipping

  • Once an order ships, Ribelle Beauty is not responsible for carrier delays.
  • Customers will receive tracking information once their order is shipped.

Warm Weather Policy

This one is VERY important.

Heat Disclaimer

  • Body butta may melt during transit in warm weather.
  • Melting does not affect product quality or performance.
  • If melting occurs, place the jar at room temperature or refrigerate briefly to restore consistency.
  • Due to the natural nature of our products, texture variations may occur.

Returns & Refunds

Due to the personal nature of skincare products, all sales are final.

Refunds or replacements are only offered if:

  • The item arrives damaged.
  • The incorrect product was received.
  • The jar arrives significantly underfilled.
  • Please contact us within 48 hours of delivery with photos of any issues.

Allergy Disclaimer

  • Our products contain ingredients such as kokum butter, sweet almond oil, essential oils, and fragrance oils.
  • Customers are responsible for reviewing ingredient lists before purchase.

Perform a patch test before full use.

  • Discontinue use if irritation occurs.

Product Information

  • Because our products are handmade in small batches, color and texture may vary slightly from batch to batch.
  • These variations do not affect product quality.

Safety Notice

  • For external use only.
  • Avoid contact with eyes.
  • Keep out of reach of children.
  • Store in a cool, dry place.
  • Custom Orders
  • Custom scent orders are made specifically for you and cannot be returned or exchanged once production begins.